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Contacts

Get timely, expert assistance with payroll and other HR issues or answers about benefits coverage and services.

HR Connection

HR Connections can assist with your HR programs and policies questions:

Phone: (855) 480-6634;
(918) 977-7905 (for international callers),
7:00 a.m. - 5:00 p.m. CT, Monday - Friday

Phillips 66 Benefits Center and HR Connections

Contact the Phillips 66 Benefits Center for benefits information and dependent and beneficiary requests and HR Connections for help with payroll and HR needs.

Plan Contacts Resource Support Website
Health, Well-Being and Pension Benefits Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467 (for international callers)

8:00 a.m. - 6:00 p.m. CT, Monday - Friday 		Phillips 66 Benefits Center
Dependent Updates
Life and AD&D Beneficiary Changes
Payroll HR Connections (855) 480-6634

(918) 977-7905
(for international callers)

7:00 a.m. - 5:00 p.m. CT, Monday - Friday 		HR Connections
HR Policies
Other Programs

Health & Well-Being

For assistance with coverage and services questions, contact our medical, dental, health savings account, flexible spending accounts and well-being vendors.

Well-Being Plan Contacts Resource Support Website
Lyra Mental Health and Well-Being Resources Lyra (877) 390-4980 Lyra
International EAP
(for U.S. Expats, U.S. Inpats and NCNRs)		 Cigna Global Health Benefits (800) 441-2668 Cigna Global Health Benefits
HDHP & PPO Options Contacts Resource Support Website
Medical (Benefits, Claims, ID Cards, Network Providers, Centers of Excellence, Mental Health and Substance Use Disorder Benefits and Health Coaching) Aetna (855) 267-4184 Aetna
BlueCross BlueShield (BCBS) (855) 594-4233 BCBS
Health Savings Account (HSA) HDHP Option participants only Bank of America (877) 785-6698 Bank of America
24-Hour Nurseline Aetna (Informed Health® Line) (800) 556-1555  
BlueCross BlueShield (BCBS) (800) 581-0368  
Prescription Drug Benefits CVS Caremark (888) 208-9634 CVS Caremark
Supplemental Prescription Savings Program Scripta Insights (866) 572-7478 Scripta Insights
Hearing Discount Amplifon Hearing Health Care (Aetna only) (877) 301-0840 Amplifon
Doctor Search and Expert Opinion Included Health (844) 339-6732 Included Health
Teladoc Health Aetna (800) 835-2362 Teladoc Health
BlueCross BlueShield (800) 835-2362 Teladoc Health
Fertility Benefits Progyny (844) 930-3340 Progyny
Possible alternative to utilizing Aetna or BlueCross BlueShield for eligible covered surgical services Lantern (833) 423-3068 Lantern
Cancer Prevention and Support Color (844) 352-6567 Color
Weight and Diabetes Management Virta support@virtahealth.com Virta
HMO Plan Options Contacts Resource Support Website
Medical (Benefits, Claims, ID Cards and Network Providers) Kaiser HMO California (800) 464-4000 Kaiser Permanente
Kaiser HMO Washington (888) 901-4636 Kaiser Permanente
Doctor Search and Expert Opinion Included Health (844)-339-6732 Included Health
Other Employee Benefits Plan Contacts Resource Support Website
Dental (Benefits, Claims and Network Providers) MetLife (855) 837-6381 MetLife
Vision (Benefits, Claims and Network Providers) VSP (800) 877-7195 VSP
Total Well-Being Incentive Programs Personify Health (888) 671-9395 Personify Health
MSK and Women's Health Resources Sword Health & Bloom (888) 492-1860
help@swordhealth.com		 Sword Health
Family Back-Up Care Bright Horizons (877) 242-2737 Bright Horizons
(If prompted, enter employer user name: Phillips66 and password: Benefits4You)
MetLife Voluntary Benefits MetLife MetLife Legal,
Pet,
Accident,
Critical Illness,
and Hospital Indemnity
1-800-GET-MET8
(1-800-438-6388)

Home/Auto (Farmers)
1-855-567-6605 		MetLife Voluntary Benefits
Flexible Spending Accounts (FSAs): Health Care FSA and Dependent Care FSA Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center
Short-Term Disability - Plan Provisions, Employee Health Report, Return to Work Release and Claim Denial or Reduction HR Connections (855) 480-6634 HR Connections
Long-Term Disability - Coverage Questions Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467 (for international callers)		 Phillips 66 Benefits Center
Long-Term Disability - Claim Questions The Hartford (888) 277-4767 The Hartford
Expatriate and Inpatriate Benefits: Medical, Dental and International EAP Cigna Global Health Benefits (800) 441-2668 Cigna Global Health Benefits
Goldman Sachs Ayco Financial Coaching Goldman Sachs Ayco (866) 416-1495 Goldman Sachs Ayco
Goldman Sachs Ayco Survivor Support Goldman Sachs Ayco (800) 965-4421 Phillips 66 Benefits Center
Long-Term Care Trustmark (877) 513-1480
LTC@nfp.com		 Enroll: Long-Term Care
Portal: Trustmark
Life Insurance Plan Contacts Resource Support Website
Coverage Questions, Claim Filing (except occupational accidental death (OAD)) and Beneficiary Designations Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467
(for international callers)		 Phillips 66 Benefits Center
Questions After Filing Claims (except OAD and travel assistance) Aflac (800) 206-8826
Portability and Conversion (Does Not Apply to OAD or Travel Assistance) Aflac (800) 206-8826  
OAD Claims Phillips 66 U.S. Benefits Manager (918) 977-6009  
Travel Assistance (Part of Basic Life Insurance): Claims and Coverage Questions Aflac (800) 759-9504
Funeral Planning and Concierge Services (Part of Basic Life Insurance) Empathy For pre-planning join.empathy.com/Aflac-preplanning.

For loss support join.empathy.com/Aflac-loss
AD&D Insurance Plan Contacts Resource Support Website
Coverage Questions, Claim Filing and Beneficiary Designations Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467
(for international callers) 		Phillips 66 Benefits Center
Questions After Filing Claims (except OAD and travel assistance) Aflac (800) 206-8826

Compensation

Get answers to your questions about Phillips 66 compensation plans.

Contacts Resource Support Website
Phillips 66 Compensation Programs (Base Salary, VCIP, Restricted Stock Unit Award, and Special Recognition) HR Connections (855) 480-6634 HR Connections
Phillips 66 Equity Administration Merrill Lynch (877) 785-6698

(609) 537-0600
(for international callers) 		Merrill Lynch

Retirement

Get answers to your questions about retirement.

Retirement Contacts Resource Support Website
Pension Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center
Savings Vanguard (800) 523-1188 Vanguard
Retirement Planning Goldman Sachs Ayco Financial Coaching (866) 416-1495 Goldman Sachs Ayco
Retiree Medical Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center